03687namaa2200937uu 4500 oapen102971 oapen 20251217011844.0 a||||fo|||||||||0| cr|mn|---annan 250604s2025a||||fo|||||||||0|eng d 9781003507338 9781032830162 9781032830209 10.4324/9781003507338 doi oapen oapen eng dc A thema AM thema AMR thema K thema KC thema KCK thema KJ thema KJS thema KJSM thema KN thema KND thema KNDD thema KNP thema KNS thema Alexander, Bethan aut The Future of Retail and Service Design Sustainable, Phygital, and Community Taylor & Francis Routledge [Imprint] 2025 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier Routledge Research in the Retail Industry Free-to-read Unrestricted online access star This book explores the future of retail and service design, offering cutting-edge insights from leading researchers. With a focus on sustainability, phygital innovation, and community retail, it provides a forward-thinking roadmap for the evolution of these fields. Each chapter examines the current landscape and future possibilities, presenting a dynamic vision of what lies ahead. From transforming customer experiences through community engagement and immersive technologies to advancing sustainability, this book invites readers to engage with emerging trends and the transformative power of design. Ideal for researchers, designers, educators, students, and innovation enthusiasts, it delivers fresh perspectives on the rapidly evolving world of retail and service design. Open licence https://oapen.org/article/rights eng Apparel, garment and textile industries thema Architecture: interior design thema Architecture thema Behavioural economics thema Business and Management thema Economics, Finance, Business and Management thema Economics thema Hospitality and service industries thema Industry and industrial studies thema Manufacturing industries thema Market research thema Retail and wholesale industries thema Sales and marketing thema The Arts thema brand engagement charity retail consumer experience consumption design-driven innovation experience design fashion retail hospitality design omnichannel retail retail culture retail design retail environment retail management service design sustainable retail Alexander, Bethan edt Khan, Zakkiya edt Münster, Mia edt Murialdo, Francesca edt Quartier, Katelijn edt OAPEN Library. https://library.oapen.org/handle/20.500.12657/102971 Free-to-read: OAPEN Library/DOAB: description of the publication 0 36742 36742